Data Privacy Policy

Effective Date: 10 Nov 2017 

Revised Date: 03 April 2023 


Your personal information is important to Kinetix International Logistics, LLC (Kinetix International Logistics).  In order to facilitate your relocation information about yourself, those accompanying you, the location of  your possessions, contact information, details about your possessions, collection of documents, information  necessary to interact with governmental agencies and any necessary information concerning your employment  if applicable will be collected and utilized. If you are relocating with a corporation or on your own some of the  aforementioned information maybe provided by your employer, your relocation company or an overseas freight  forwarder consigning services to one of our offices on your behalf.  

Kinetix International Logistics operates globally, as such, your personal information is subject to the EU General  Data Protection Regulations (GDPR), the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to  the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles, any local laws as well  as laws present in Canada, Germany, and Singapore. This Privacy Statement details the information we gather  and what we do with it. Information provided or obtained during this process is Kinetix International Logistics’  confidential information unless expressly stated otherwise. 

Kinetix International Logistics doesn’t operate as a Consumer Service Company and as such doesn’t share or  utilize personal information for anything other than your authorized physical relocation. Kinetix International  Logistics may share information with other companies in conjunction with your physical move. Kinetix  International Logistics operates both as a controller and processor. Upon conclusion of your relocation and  within the limits of the law all personal information will only be kept as long as needed to comply with legal and  contractual obligations; as such personal information will no longer be shared, information will be archived &  information will eventually be anonymized. 


Personal information identifies the specific individual associated including: name, address, phone numbers,  email, driver’s license, passport, work visa, bank account information, Tax ID, etc. 

All personal information collected is necessary to arrange services, facilitate your relocation and interact  with authorities. 

Personal information will only be shared with those parties or authorities involved in facilitating your relocation. 

Kinetix International Logistics will remain reasonably responsible for all personal information shared with  affiliates and Third Parties as provided by both DPF Principles, GDPR and any Addendums. 

Kinetix International Logistics and their network suppliers have strict private policies in place. Kinetix International Logistics does not share or sell any information with/to marketers.

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2 Corporate Drive, Suite #1075, Shelton, Connecticut 06484 USA 855.226.2550 • •  

Kinetix International Logistics does not utilize personal information to profile. 

Kinetix International Logistics acts as both a controller and processor of the information at the direction of  the client and or client and account. 

Any individual who seeks to access, correct, amend or delete inaccurate information should direct their  request to Kinetix International Logistics. Kinetix International Logistics will review the inquiry or discuss the  inquiry with the controller and reply within a reasonable period. 

Kinetix International Logistics reserves the right to disclose any information necessary to identify, contact  or bring legal action against anyone who may be intentionally or unintentionally violating, causing harm/ interference/injury to Kinetix International Logistics property, rights, other Kinetix International Logistics’  Customers, Governmental Agencies, etc. 

Kinetix International Logistics may access and or disclose personal information in good faith as the law  permits, as required by law to comply with a subpoena or for administrative purposes. 

Data Retention 

Personal information will be retained as long as your record is active and thereafter consistent with data  retention policies. If you elect to cancel services or request we no longer use your information Kinetix  International Logistics will cease to share your information, archive and anonymize as legally and contractually allowable. 

Suppliers & Third Parties 

Kinetix International Logistics reserves the right to share personal information with clients, affiliates and any third  party service providers as permitted by law in order to facilitate and deliver services on your behalf. 

Kinetix International Logistics may disclose personal information in the event of a merger, acquisition or sale of  all or a portion of its assets; in the event of such a change notice will be posted on the website as well as any  choices you may have. 

The Kinetix International Logistics supply chain is an important piece of how services are delivered. Kinetix  International Logistics will take reasonable steps to ensure all suppliers are obligated to protect personal information. 

Transfer of Information and Location of Servers 

The website and operational platform are hosted and located within the United States. Any personal information  will be transferred to the United States. Any information provided on your behalf or personal information  you provide equates to consent to its transfer, storage, processing and use in accordance with this Privacy  Compliance and US law.

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2 Corporate Drive, Suite #1075, Shelton, Connecticut 06484 USA 855.226.2550 • •  


Kinetix International Logistics complies with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the  Swiss-U.S. DPF as set forth by the U.S. Department of Commerce. Kinetix has certified to the U.S. Department of  Commerce that it adheres to the EU-U.S. DPF Principles and the UK Extension to the EU-U.S. DPF with regard  to the processing of personal data received from the European Union and United Kingdom in reliance on the  EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Kinetix has certified to the U.S. Department of Commerce  that it adheres to the Swiss-U.S. DPF Principles with regard to the processing of personal data received from  Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and  the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about  the Data Privacy Framework (DPF) program, and to view our certification, please visit

Kinetix International Logistics will offer EU, UK, and Swiss individuals whose personal information has been  transferred to us the opportunity to choose whether the personal information it has received is to be used  for a purpose other than the purpose for which it was originally collected or subsequently authorized by the  individual. An individual may opt-out of such uses of their personal information by contacting us at

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Kinetix  commits to cooperate and comply with the advice of the panel established by the EU data protection authorities  (DPAs), the UK Information Commissioner’s Office (ICO), and/or the Swiss Federal Data Protection and  Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal  data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF. If  you should have a complaint or inquiry, please contact Kinetix International Logistics: 

Kinetix International Logistics, LLC 

Data Protection Officer 

5301 Shawnee Road, Suite #402  

Alexandria, Virginia 22312 USA 

Tel: +1 703.564.9500 


Kinetix International Logistics commits to refer unresolved privacy complaints to the EU Data Protection  Authorities (DPA’s). If you do not receive timely acknowledgment of your complaint or if the situation is not  satisfactorily addressed, please visit the EU DPA’s website at members_en or if the issue is Swiss related to the Swiss Federal Data Protection and Information Commissioner  (FDPIC) at If your complaint is still not resolved  through these channels, a binding arbitration option before a DPF Panel may be available under limited  circumstances. In the event of a privacy complaint within the United States, Kinetix International Logistics is  subject to investigatory and enforcement powers of the U.S. Federal Trade Commission.

FMC #023103F 

2 Corporate Drive, Suite #1075, Shelton, Connecticut 06484 USA 855.226.2550 • •  

In the event of a privacy complaint within the United States, Kinetix International Logistics is subject to  investigatory and enforcement powers of the U.S. Federal Trade Commission. If you don’t receive timely  acknowledgment or you are dissatisfied with your response from Kinetix International Logistics, please visit the  FTC website at 


Your personal information is important. Kinetix International Logistics maintains reasonable physical, electronic  and procedural safeguards designed to protect all data. Kinetix International Logistics regularly reviews receipt,  delivery, use, security standards, and procedures for handling all information both internally and externally to  protect against unauthorized disclosure, use or access to personal information. Kinetix International Logistics  limits contact to those employees, agents and suppliers based on the services and functions each entity  is providing. 

If you should have a question or concern please use the contact information under Compliance above. 

Changes to the Privacy Statement 

Kinetix International Logistics reserves the right to amend the Privacy Statement at any time and at its  sole discretion. Any changes to the Privacy Statement will be made available on the website prior to  becoming effective. 

Your Rights  

You have the right to: 

Verify if Kinetix International Logistics or a third party is processing your information Confirm what specific information Kinetix International Logistics may have 

Erase or Anonymize your information within the constraints of any legal or contractual limitations Restrict processing for later evidence or use 

Object to having your information used for marketing (Kinetix International Logistics doesn’t utilize or share  your information) 

In the event of an issue please use the contact information under the Compliance above OUR WEBSITE 

Data Collection Technology  

Kinetix International Logistics employs limited use automatic data collection technology on all websites or  services. The tracking technology includes cookies (see below) to collect information such as your IP address, 

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2 Corporate Drive, Suite #1075, Shelton, Connecticut 06484 USA 855.226.2550 • •  

Internet service provider, browser type, operating system and language, referring and exit page URLs, date and  time, amount of time spent on particular pages, what sections of the websites you visit, number of links you click  while on the websites and other data. Please be advised that if you opt out of any service, you may not be able  to use the full functionality of the website or service. Other than rate requests explicitly submitted on Kinetix  International Logistics forms. Kinetix International Logistics does not gather personal information of  any kind. 

Visiting other Internet Sites and Social Media 

Kinetix International Logistics is not responsible or liable for third-party sites accessed through a Kinetix  International Logistics website. Other Internet sites including those which may be linked to/from the Kinetix  International Logistics website may have their own privacy policies or no policy at all. The inclusion of any link,  including social media links, does not necessarily imply we endorse the third party company, its Internet site or  any services it may promote. 


Kinetix International Logistics websites may make use of “cookies” to measure website activity and provide  analytics. A cookie is an element of data that a website can send to your browser which may then store the  cookie on your hard drive. Cookies cannot be used to collect sensitive information about your computer or  data residing on your computer. Most major websites use this technology and most browsers are set up to  

accept them. 

Visitors may disable cookies by visiting their browser settings and adjusting their browser’s cookie settings;  however, disabling cookies may interfere with the ability to view certain content on Kinetix International  Logistics sites. 

Revision History 

VERSION DATE REVISION AUTHOR SUMMARY OF CHANGES 1.5 03 April 2023 Silvia Louro, Director, Quality & Compliance Document review

1.4 01 April 2022 Silvia Louro, Director, Quality & Compliance Document review 

1.3 01 April 2021 Silvia Louro, Director, Quality & Compliance Document review 

1.2 1.1 1.0 

20 Dec 2020 16 Jan 2020 04 June 2018 

Silvia Louro, Director, Quality & Compliance Louis Rast, Group Director 

Phil Joyaux, IT Director 

Revised compliance section Document review 

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